Refund and Return Policy

Although we try our best to create killer products, we understand that it doesn't always work out.  Here is our return and refund policy

We offer free returns within 30 days of the original purchase.

You can return your product for store credit, a different product, or refund to the original payment method.  Returned items must have tags intact and have no visible signs of wear or use. 

Please send us a message if you would like to return your product and we will be happy to assist you. 

Due to the nature of customs, all pieces are final sale and cannot be returned.

For all refunds, we will notify you once we have received your return and let you know if it was approved.  If approved you will be automatically refunded on your original payment method within 10 business days. 

If it takes more than 15 business days to receive your refund, contact us and we will make it right.

What is Citizens Crochet?

Citizens Crochet sells ethical crochet for adorable people.

Handmade, designed, and shipped from Massachusetts, we are dedicated to building a better world through the joy of creation.

Our founder Avery Tronson (right) wanted to spotlight the joy and childhood wonder that toys can bring as well as the confidence that comes with learning a new skill.

Every plushie in our shop is designed exclusively for Citizens Crochet, so you cant find it anywhere else!

All of our products are durable and machine washable, so you can live your life and we will just keep up.